Our Staff

Meet our amazing team!
  • Erin Mallard

    Erin is Dr. Mallard's wife of 32 years. They have three children; Jessi, Nate and Hannah. She has been at the clinic full time since 2006. During the week you can find her working anywhere at the clinic inside or out! You can find her in the office working on administrative duties, training the staff on the latest protocols, and finding better, more efficient processes for the clinic. What she enjoys most about being at the clinic is seeing happy, healthy clients, their pets, and the staff. In her free time she can be found landscaping, painting, biking, or spending time with her family.

  • Jeremy Handley
    Office Manager

    Jeremy recently joined our team in June of 2023. You may recognize his last name because he is married to the wonderful Dr. Handley. Prior to joining our team Jeremy worked at Fabick CAT as a project manager where he represented them for 12 years. In his free time, Jeremy enjoys spending time with his daughter, spending time in the great outdoors going hiking and fishing.

  • Joseph Williams
    Office Manager

    'Joe' has been with Strafford Veterinary Clinic since January of 2010. He is Dr. Mallard's younger brother and is such an asset to the practice. You can usually find him in the back, administrative area answering phones, communicating with clients, being involved with appointments and directing employees. Joe also enjoys being involved in the growth of the Reproductive Program, but what he enjoys most at the clinic is being a part of extending the quality and longevity of patients through annual care and wellness recommendations. Joe is married to his lovely wife Samantha.  Together they have 2 children, Brooklyn and Treyton. Joe has two fur kids named Patty and Harley. In his spare time he enjoys being outdoors, spending time with his family, watching football, and camping.

  • Faith Corley RVT
    Registered Veterinary Technician

    In April of 2018 Strafford Veterinary Clinic became home to Faith Corley, a Registered Veterinary Technician.  Faith has had lots of experience as a vet tech and continues her love for animals at home. She has lots of horses, a mini donkey, and two dogs. In the exam room Faith strives to help us educate our clients on ways to keep pets healthy and happy.

  • Autumn Jones
    Registered Veterinary Technician

    Autumn joined Strafford Veterinary Clinic originally in 2012 and has taken a few years off, we missed her so much we asked her to rejoin us in 2020 .  Autumn earned her veterinary technician license in from Crowder College in 2012. She now runs her family farm in Elkland, Missouri. Autumn enjoys riding horses, fishing, and spending time outdoors with her heelers and her husband Jacob and her two sons, Jace and Cash. 

  • Chloe Collins, M.S.
    Veterinary Technician

    Chloe joined our team in the summer of 2021. She earned her Master of Science in Agriculture in spring of 2023 with a concentration in cattle reproduction. She also has her Bachelor of Science in Animal Science as well. Chloe spends most of time with her husband Sawyer and their corgi, Beans. She also loves cows and has a Black Angus calf named Carlton. Chloe is also an aspiring artist in her spare time!

  • Makenzie Schwalm,
    Veterinary Technician

    Makenzie joined Strafford Veterinary Clinic in 2016. She earned her Bachelor of Science degree in Animal Science in 2018 from Crowder College. In her free time, she enjoys reading, cooking, and doing anything outdoors. She loves to go home to visit her family in El Dorado Springs. She spends much of her time with her family and three dogs, Chaos Atlas, and Prancer.

  • Jena Wells
    Charge Nurse Manager

    Jena has been with Strafford Veterinary Clinic since the doors opened in 1997. She enjoys the privilege to care for our wonderful clients and pets, and being part of creating the patient-client bond. She is always willing to go above and beyond to better serve the patient, client and practice. Jena is married with four beautiful children; Wesley, Garret, Isabel, and Devrie. She and her family enjoy horseback riding, camping, and watching movies. Jena has been raising dogs for over 15 years. Raising puppies and finding their perfect, forever homes has been a rewarding experience for her whole family!

  • Crystal Detwiller
    Veterinary Technician

    Crystal joined Strafford Vet Clinic August of 2020. Crystal was born in Georgia, raised in Texas and grew up in Minnesota. She now calls Missouri her home. She is married and has four children. Crystal has two cats named MauMau and Phoenix. She also has a dog named Frankie. Crystal’s favorite breeds of cats are Ragdolls and Brown Tabbies. 

  • Hannah Anderson
    Client Care Specialist

    Hannah has quite literally grown up at the clinic because she is one of three children of Dr. Mallard and Erin.  She began her career here as a four-year-old, helping with new-born puppies on occasion.  She is known at the clinic as “the cat whisperer” because, on more than one occasion, she has been able to get a sick kitty to eat when no one else could.  Hannah will be one of the many friendly voices on the phone when you call our clinic.  She is married and has a son.  In her free time she likes hiking and climbing and spending time with her family.  Hannah has a kitty named Princess Kitty and a Heeler mix named Oakleigh.

  • Ann Baker
    Veterinary Technician

    Ann joined Strafford Vet Clinic in October of 2020. She is supported by her friends, family and fur babies. Ann has an Australian Shepherd named Belle and a 'well fed' tuxedo cat named Turbo. In Ann’s free time you can find her at the dirt track watching racing or drinking a mtn dew! Her favorite dog breed is a corgi. Ann is very excited to keep learning within the vet med field and she is excited for what her future holds. You'll often find her working with Dr. Jen because they're an awesome team!

  • Whitney Braasch
    Reproductive Technician

    Whitney came to our clinic in July of 2016.  She had always dreamt of working with animals and now she is fulfilling that dream.  Her favorite things in life are her son, Kyler, who is her entire world; her family; reading and mostly trying to keep up with Kyler.  She was born and raised in Springfield, went to Parkview High, and then proceeded to go to college for a few years.  Now she is a wife, mother, friend, and care-giver to her fur-babies.  She wouldn’t have it any other way!

  • Kim Haynes
    Customer Service Specialist

    You will find Kim, one of our Customer Service Specialists up front as you arrive at the clinic. Kim came to our work family in December 2017, and what an awesome addition she has been!  She is married with three children, two of them grown and one still at home.  Kim’s favorite breed of dog is the goldendoodle which may be why she and her family have Molly, a beautiful goldendoodle.  They also have Lanie, an aussidoodle.  When Kim is not at the clinic she loves to scrapbook, plant flowers and shell hunt on the beach when she can.

  • Amy Taylor
    Customer Service Specialist

    Amy joined Strafford Veterinary Clinic in 2019. Amy loves spending time with her husband, kids, and fur babies. In her spare time, her family goes camping, kayaking, and spending time outdoors. Amy is a diehard Packers and Alabama football fan! She loves to read and do papercrafts. 

  • Kate Kumar-Rogers
    Client Care Specialist

    Kate became a member of our staff in November 2020.  She is one of the friendly faces you will see up front and greets you on the phone when you call.  Kate has two dogs. Lenny is her big, handsome yellow lab. She also has Coco who is a mixed dog that she rescued.  Kate loves watching football! In her free time you can find Kate reading, traveling, and being out on the water of any kind.